You can access information about your lease, property manager contact information, and account information online by logging on to our website using your email address and password.

If you do not have an account, please contact us directly for a new account.

Rent is due on the 1st of each month and is considered late at midnight on the 5th. Late fees are calculated at 5% of your monthly rent.

Rent can be paid by mail to:
Breakaway Management
300 S. Wacker Dr.
Suite 2300
Chicago, IL 60606

Please specify your rental address in the memo field of your check.

Acceptable forms of rent payment are personal checks, Cashiers Checks or Money Orders. We are unable to accept cash or credit cards. You may also sign up for automatic debit - please ask your property manager for a automatic debit form.

Please contact us directly to turn in your keys for your rental unit.

All maintenance requests must be made in writing. You may submit your request through our website or by emailing your property manager.

When you submit a service request online, you will be contacted by the property manager via email immediately. Additionally, you will be notified via email or by phone to determine the status of the service request.

If this is an after hours emergency, please call your property manager. (Examples of emergencies are active water leaking, flooding, heater not working, sparks from appliances, fire, gas odors etc.)

**For FIRE, GAS or Natural Disasters, call 911 First!**

Residents are responsible for maintaining heating filters and fresh smoke detector batteries at all times. This may mean changing them at least twice each year or more frequently as needed. Light bulbs that are easily accessible also need to be maintained by the residents. In certain situations, yard maintenance may be required. Please refer to your individual residential lease.

Any and all changes or modifications to the property must be requested in writing to your property manager.

It is highly recommended that all residents carry enough insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details.

Please refer to your copy of your residential lease. Contact your property manager as soon as possible to discuss this situation in detail.

It is required that you provide 30 days notice in writing to Breakaway Management. You can mail this notice through US MAIL or drop it off at our office. You may also e-mail it to support@breakawaymgmt.com or fax at (888) 737-3595.

Contact your property manager directly for the necessary forms to remove one roommate from the lease paperwork and/or have a new roommate added. Your property manager will discuss the lease re-write fee as well as the procedures for handling the security deposit.